While selecting a Managed IT services provider (MSP), it is essential to put some effort into the process. Before you make the final decision, it is important to carefully assess your current resources and business goals to make sure you’re selecting the right provider. To do this, you should first conduct a comprehensive IT needs assessment, which should include your current budget, current IT budget, and business goals.
Backup-as-a-service
Backup as a service allows you to protect your critical data in the cloud and on-premise. It automatically backs up your data to a secure location and allows for easy data recovery. This service promotes business continuity by preventing extended downtime and lost revenue. It is fully-managed and runs in the background. It protects your data with encryption to ensure its security.
When choosing a backup-as-a-service managed IT service provider, look for one that offers a comprehensive package. Oftentimes, these solutions will include additional managed services, including management, documentation, and maintenance. Additionally, some of these solutions may offer customized service levels and SLAs.
Disaster recovery-as-a-service
With a disaster recovery as a service (DRaaS) solution, your business is assured of an immediate recovery in the event of an outage or cyberattack. This type of IT service is ideal for SMBs because it eliminates the need to invest in redundant storage hardware. It also frees up your IT staff to focus on other projects. However, it is crucial for you to trust your service provider to implement a disaster recovery plan and ensure security during failover.
A disaster recovery as a service provider will replicate your data and applications in a secure location. They will restore your business’ information in a matter of hours using their on-site servers and infrastructure. This can prevent your business from being shut down during a disaster and prevent you from losing vital data.
Data analytics
As more organizations seek improved operational insights, data analytics capabilities have become critical for managed cloud providers. With the new AWS Data and Analytics Competency status, managed cloud providers can demonstrate their expertise in the field. The credential recognizes a managed cloud services provider’s success in helping customers implement AWS tools and best practices.
Outsourcing analytics can be a great solution for organizations that don’t have a dedicated analytics team. Outsourcing the analytics function can be very affordable compared to hiring a full-time employee.
Flexible schedules
Managed IT services provider’s flexible schedules can be very advantageous to companies. Flexibility in schedules can increase employee engagement and retention. This can also be an advantage when recruiting workers for the company. However, some companies may not be able to offer this to their employees. This is because of certain constraints.
In a highly competitive business world, flexible schedules are important. According to research, 30 percent of employees quit their jobs because of lack of flexibility. It’s essential for companies to foster healthy work habits. In this 24-hour world, providing flexibility to employees will benefit everyone.
Cost
Costs for managed IT services can vary considerably depending on the size and complexity of the business. They also depend on the number of devices, quantities, and incidents that need to be managed. Companies in less complex industries can afford a smaller budget but still benefit from high-quality IT support. Regardless of the cost of managed IT services, businesses should look at the following factors to determine the best deal.
Upfront charges: Many managed service providers charge onboarding fees, which are a one-time fee in addition to the hourly cost of managed IT services. Several providers waive these fees as long as the company agrees to certain terms. These fees can vary by provider, but generally, they range between fifty and hundred dollars per monthly user. On-site support for more than a certain number of hours per month can also be added to the cost of managed services.